Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last updated: December 2024
HairTransplant.city ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We operate as an independent hair transplant broker, connecting patients with reputable clinics in Istanbul, Turkey. This Privacy Policy applies to all information collected through our website, email communications, phone consultations, and related services.
By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
We share relevant medical and contact information with our partner clinics in Istanbul to facilitate your consultation and treatment. All partner clinics are required to maintain strict confidentiality and data protection standards.
We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our users, including payment processors, email services, and analytics providers.
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency, or to protect our rights, property, or safety.
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity, provided they agree to handle your information in accordance with this Privacy Policy.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
⚠️ Important Notice:
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices to protect your data.
Request a copy of the personal information we hold about you, including how it's being used and with whom it's shared.
Request correction of inaccurate or incomplete personal information we hold about you.
Request deletion of your personal information, subject to certain exceptions for legal or business purposes.
Request a copy of your data in a structured, commonly used, machine-readable format.
Request restriction of processing of your personal information under certain circumstances.
Object to processing of your personal information for direct marketing or other legitimate interests.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.
You may also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us provide and improve our services.
Required for basic website functionality and security.
Help us understand how visitors use our website.
Used to track visitors across websites for advertising purposes.
Remember your settings and preferences.
You can control and manage cookies through your browser settings. Most browsers allow you to:
Note: Disabling certain cookies may limit website functionality.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
While you are actively consulting with us or planning treatment - data retained indefinitely.
After treatment completion - medical records retained for 7 years, contact information for 3 years.
If you don't proceed with treatment - contact information retained for 2 years for follow-up opportunities.
Some information may be retained longer if required by law, regulation, or legal proceedings.
📍 Important Information About Data Transfers
Since we facilitate treatment in Turkey and may have users worldwide, your personal information may be transferred to and processed in countries other than your country of residence.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below.
📧 privacy@hairtransplant.city
📞 +90 212 XXX XXXX
📍 Istanbul, Turkey
• Privacy inquiries: Within 5 business days
• Data subject requests: Within 30 days
• Urgent matters: Within 24 hours
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your privacy is protected every step of the way. Get your free consultation with complete confidence.
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